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7 October 2024

10 steps explained: how to do business with an Employer of Record (EOR) in the USA

Written by

Written by: Michael

International Business Consultant

Expanding your business into the USA is a significant opportunity to tap into one of the world’s largest markets. The USA offers immense growth potential with its diverse economy, vast consumer base, and business-friendly policies. However, entering the American market comes with its challenges, particularly when navigating complex employment laws, tax regulations, and compliance requirements.

One effective way to simplify your expansion is by partnering with an Employer of Record (EOR). An EOR handles all employment-related responsibilities, enabling you to focus on strategic growth without the hassle of setting up a legal entity. In this guide, I’ll walk you through the ten essential steps to effectively work with an EOR in the USA and achieve your business expansion goals.

1. Understand the role of an EOR

Before you start, it’s crucial to understand what an Employer of Record (EOR) does in the USA. An EOR is a legal employer for your workforce in the USA, managing all employment aspects, such as payroll, taxes, benefits, and compliance with local and federal labor laws.

Think of an EOR as your local partner who takes on the complexities of hiring and managing employees in the USA so you can focus on growing your business. They help reduce the risk of non-compliance and legal issues, allowing you to enter the market confidently.

2. Evaluate your business needs

Before partnering with an Employer of Record (EOR) in the USA, take a moment to assess your business needs. Ask yourself: Why do I need an EOR? Consider your objectives for expanding into the US, such as testing a new market, hiring local talent, or managing a few remote employees. If you aim to minimize risks and avoid the complexities of setting up a legal entity, an EOR might be the perfect solution.

Think about the scale of your expansion—do you plan to hire a few employees or establish a larger presence across multiple states? If you’re not familiar with US employment laws, an EOR can help you navigate federal, state, and local regulations.

For example, a company unfamiliar with US tax laws might need help with compliance, but an EOR handles these complexities. Understanding your needs will help you decide if an EOR is the right partner for your US expansion.

3. Choose the right EOR provider

Selecting the right EOR provider is crucial to the success of your expansion. Look for an EOR with a strong reputation, extensive experience in the US market, and a solid understanding of your industry’s specific needs. Make sure they offer comprehensive services, such as payroll management, tax compliance, and employee benefits administration.

It’s also important to review client testimonials and case studies to ensure they have a proven track record of helping businesses like yours succeed in the USA.

4. Discuss compliance and legal requirements

Navigating compliance and legal requirements in the USA is one of the most critical steps when expanding your business. The USA has a complex regulatory environment, with laws varying at the federal, state, and local levels. Failure to comply can result in severe penalties, legal disputes, and reputational damage. Partnering with an EOR can help you navigate these complexities, ensuring your business meets all requirements.

Misclassifying employees as independent contractors is a standard compliance mistake that can lead to substantial fines and legal issues.

For example, California has strict rules about who qualifies as an independent contractor under the ABC test. If your business misclassifies an employee, you could be liable for back taxes, unpaid wages, and penalties. An EOR will help correctly classify your workforce, ensuring compliance with all state and federal laws.

Another example is that the US has robust anti-discrimination laws, such as Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and the Age Discrimination in Employment Act (ADEA).

These laws prohibit discrimination based on race, color, religion, sex, national origin, disability, and age. For example, an employer in New York who fails to provide reasonable accommodations for an employee’s religious practices could face a lawsuit. An EOR helps ensure your business follows all anti-discrimination laws and implements inclusive workplace policies.

5. Plan your budget

Budgeting is a critical step in any expansion plan. Work with your EOR provider to understand all the costs involved, including service fees, employee salaries, benefits, taxes, and any additional expenses related to compliance.

A clear budget will help you avoid unexpected costs and ensure your expansion is financially sustainable. An EOR can also offer guidance on cost-saving measures and help you optimize your spending.

6. Draft a service agreement

Once you’ve chosen an EOR provider and outlined your needs, it’s time to draft a service agreement. This contract should clearly define both parties’ roles, responsibilities, and expectations, including the scope of services, fees, payment terms, and duration of the agreement.

Make sure all terms are transparent, and seek legal advice if necessary to ensure the agreement protects your interests.

7. Onboard your employee

With the service agreement in place, the EOR will handle the employee onboarding process. This involves preparing compliant employment contracts, setting up payroll, and managing employee benefits under US laws.

The EOR will also ensure all necessary documentation, such as proof of eligibility to work in the US and tax forms, is collected and securely stored. By managing these tasks, the EOR helps you get your employees off to a smooth start.

8. Manage employee relations

Maintaining good employee relations is essential for business success. The EOR will handle day-to-day HR tasks, such as managing employee grievances, performance reviews, and conflict resolution while keeping you informed of any issues that appear.

Regular communication between your business and the EOR ensures that your employees remain satisfied and motivated, contributing to a productive and positive work environment.

9. Monitor compliance and performance

Compliance is an ongoing process. Your EOR will continuously monitor your business’s compliance with US labor laws and regulations, providing regular updates and reports. They will also track key performance indicators, such as payroll accuracy and employee satisfaction, to ensure their services meet your expectations.

Regularly reviewing these metrics enables you to make informed decisions and adjust your strategy as needed.

10. Scale your operations

As your business grows, you may expand further within the USA. An EOR can support your scaling efforts by managing the complexities of hiring additional employees, ensuring compliance with new regulations, and adapting to changing market conditions.

Partnering with an EOR makes expanding easier without the burden of establishing new legal entities, allowing you to focus on strategic growth.

Things you should know before hiring in the USA

Before hiring in the USA, be aware that employment laws vary significantly from state to state. Minimum wage, overtime pay, and employee benefits differ nationwide. Cultural differences in business practices should also be considered. The USA values direct communication, a strong work ethic, and employee rights, so understanding these cultural nuances will help you build better relationships with your American workforce.

Start hiring in the USA

Let us help you take the next step in expanding your business into the USA. With our EOR services, you can simplify the process, reduce risks, and focus on growth. I invite you to explore how partnering with an Employer of Record USA can make your expansion smoother and more successful. Contact us today to learn more about how we can support your journey into the US market.

Written by

Written by:

Michael | International Business Consultant

Based in Chicago, he is a seasoned international business consultant. Originally from a small town in Iowa, he moved to the Windy City to pursue her career and has since become a trusted advisor to foreign companies looking to expand into the US market. His 15 years of expertise have been instrumental in countless successful US market entries. A family man at heart, he balances his busy career with quality time spent with his wife and two young daughters, often exploring the diverse neighborhoods of Chicago together on weekends.

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